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Business Process Outsourcing (BPO)
At Resource Gate, we understand that managing non-core business functions can be a significant drain on your resources and time. Our Business Process Outsourcing (BPO) services are designed to help your organization streamline operations, reduce costs, and enhance overall efficiency. By outsourcing these functions to us, you can focus on your core business activities and strategic growth initiatives.
Our Services
Human Resources Outsourcing
Human resources outsourcing (HRO) is the practice of partnering with external providers to handle various HR functions such as payroll processing, benefits administration, recruitment, and employee relations. This strategic approach allows businesses to focus more on core activities, leverage specialized HR expertise, and potentially reduce operational costs associated with maintaining an in-house HR department.
IT Support Services
ResourceGate Bangladesh offers comprehensive IT support services tailored to meet the diverse needs of businesses, ensuring seamless operations and enhanced technological efficiency. From proactive network management to expert help desk support, we empower organizations to thrive in today’s digital landscape.
Marketing and Sales Support
ResourceGate Bangladesh provides specialized marketing and sales support services, leveraging strategic insights and innovative approaches to drive business growth and enhance market presence effectively. Our tailored solutions optimize customer engagement and foster lasting relationships, ensuring sustainable success in dynamic markets.
Back-Office Services
Back-office services encompass the administrative and operational functions that support a business’s core activities but are not directly customer-facing. These include tasks such as data entry, billing, procurement, inventory management, and IT infrastructure management, ensuring smooth operations and facilitating the organization’s overall efficiency.
Customer Support Services
Customer support services encompass the provision of assistance and solutions to customers before, during, and after their purchase or interaction with a company’s products or services. It aims to enhance customer satisfaction, resolve issues promptly, and build long-term relationships by addressing inquiries, providing technical support, and handling complaints effectively.